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Jump to key moments of How to Score On a Customer Service Scorecards
4:12
From 00:28
Four Metrics for Customer Health Score
How to Create a Customer Health Score With 4 Metrics
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Importance of Quality Scorecards
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Introduction to Simplifying CX
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Building a Customer Service Model
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Customer Satisfaction Score
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Introduction to Scorecards
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From 0:00
Introduction to Customer Service Skills
8 Customer Serivce Skills Every Employee Should Know
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How Do You Create An Effective Customer Effort Score Survey? -
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