A customer orders food, pays for the meal, and delivery fee. The app updates to “Delivered.” Delivery driver returns, grabs the food, and starts walking away. The customer opens the door and asks, “Was that my order?”The driver responds, “Yes, but you didn’t tip. If you want your food, go back in the app and modify the tip.”That’s completely out of line. Once the order is paid and marked delivered, it belongs to the customer; no conditions attached. Tips are meant to be voluntary, not something
2:59
A customer orders food, pays for the meal, and delivery fee. The app updates to “Delivered.” Delivery driver returns, grabs the food, and starts walking away. The customer opens the door and asks, “Was that my order?”The driver responds, “Yes, but you didn’t tip. If you want your food, go back in the app and modify the tip.”That’s completely out of line. Once the order is paid and marked delivered, it belongs to the customer; no conditions attached. Tips are meant to be voluntary, not something
191.1K views6 days ago
x.comDr.L
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