ServiceNow Fix Script: Querying Incidents by Category | Madhu Vyshnavi posted on the topic | LinkedIn
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ServiceNow Fix Script: Querying Incidents by Category | Madhu Vyshnavi posted on the topic | LinkedIn
⚡ ServiceNow Fix Script – Querying Incidents by Category ⚡Today I worked on a Fix Script in ServiceNow to fetch records based on conditions.• Condition: Category = Software OR Hardware• Script: Used GlideRecord with addEncodedQuery() to filter incidents.• Output: Printed the Incident Number and its Category using gs.info().Sharing a ...
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