I always believe that the “little things” are NOT “little things”. They can make all the difference when it comes to patient care and making a patient and their family feel comfortable within your care. No one likes to be in the dark. And you, as the nurse, can’t give all the answers. But what you can do is keep the family and patient in the loop. What is the plan for the day? What orders do you know are in & can initiate? How can you make them more comfortable while they wait? Acknowledging tha