All
Search
Images
Videos
Maps
News
More
Shopping
Flights
Travel
Notebook
Report an inappropriate content
Please select one of the options below.
Not Relevant
Offensive
Adult
Child Sexual Abuse
Length
All
Short (less than 5 minutes)
Medium (5-20 minutes)
Long (more than 20 minutes)
Date
All
Past 24 hours
Past week
Past month
Past year
Resolution
All
Lower than 360p
360p or higher
480p or higher
720p or higher
1080p or higher
Source
All
Dailymotion
Vimeo
Metacafe
Hulu
VEVO
Myspace
MTV
CBS
Fox
CNN
MSN
Price
All
Free
Paid
Clear filters
SafeSearch:
Moderate
Strict
Moderate (default)
Off
Filter
2:56
nextiva.com
12 Key Call Center Metrics & KPIs To Drive Better Performance
Learn the right call center metrics and best practices to optimize your contact center. Our guide helps you improve customer satisfaction in every call.
Feb 12, 2024
Call centre Skills
11 must-have skills to be an effective call center manager - Time Doctor Blog
timedoctor.com
Feb 11, 2022
21 Key Customer Service Skills (and How to Develop Them) - Help Scout
helpscout.com
5 months ago
1:53
Effective Customer Communication Techniques in Call Centers
TikTok
thecallcenterseries
3.8M views
11 months ago
Top videos
The definitive list of 29 call center metrics and KPIs
genesys.com
7 months ago
3:56
Call Center Analytics: Types, KPIs & Metrics (Complete Guide)
nextiva.com
8 months ago
2:50
Call Center KPI Dashboard Excel Template
someka.net
9 views
Jan 8, 2018
Call centre Training
The Ultimate Guide to Call Center Training
verint.com
Jun 19, 2024
38:01
25K views · 684 reactions | Call Center Basics - Everything You Need...
Facebook
Call Center Training Tips
25.6K views
1 week ago
27:48
5.7K views · 95 reactions | Tips on How To Improve Your English For Call Center Work | Call Center Training Tips | Facebook
Facebook
Call Center Training Tips
5.7K views
4 weeks ago
The definitive list of 29 call center metrics and KPIs
7 months ago
genesys.com
3:56
Call Center Analytics: Types, KPIs & Metrics (Complete Guide)
8 months ago
nextiva.com
2:50
Call Center KPI Dashboard Excel Template
9 views
Jan 8, 2018
someka.net
16 essential call center KPIs for improving your team’s success
Jul 5, 2021
timedoctor.com
15 essential call center metrics to track to ensure success - Time Do
…
Mar 31, 2021
timedoctor.com
15 key outbound call center metrics to track in 2025
Jun 30, 2021
timedoctor.com
18 Call Center KPIs and Metrics to Track for Maximum Productivity |
…
Jul 7, 2022
ringcentral.com
Call center benchmark statistics 2022 [ 10 metrics to track in 2023]
…
Nov 1, 2022
timedoctor.com
The 2025 guide to call center reporting & analytics
Feb 6, 2023
timedoctor.com
20 Successful Call Center Strategies to Implement Today
Sep 11, 2020
hitachi-solutions.com
14:46
Setting up a Great Call Center Dashboard with KPI Explanation
12.1K views
Apr 7, 2021
YouTube
Advice from a Call Center Geek
1:39
5 Important Performance Metrics for Call Center Success
12.6K views
Dec 7, 2018
YouTube
CallCenterHosting
16:43
Call Center Performance Dashboard | Microsoft Excel | Video Tutorial #
…
107.4K views
Mar 28, 2021
YouTube
Other Level’s
10 top metrics to measure call center productivity (2025)
11 months ago
timedoctor.com
KPIs vs Metrics – Tips & Tricks to KPI Metrics | OnStrategy
Jun 19, 2024
onstrategyhq.com
1:06:15
Excel Tutorial Dashboard (Call Center Analysis) How to create a
…
12.4K views
Dec 4, 2020
YouTube
Data with Decision
8:48
Basic Call Center Metrics and Formulas
3.2K views
Feb 16, 2024
YouTube
Call Center Studio
3:18
Call Center KPI Dashboard Google Sheets Template | Call Center Key
…
3.1K views
Dec 28, 2022
YouTube
Someka
56:55
Power BI Call Center Business Performance Advance Dashboard
…
6K views
May 26, 2023
YouTube
Abhishek Agarrwal
0:43
3 essential call center KPIs for customer excellence
293 views
11 months ago
YouTube
Peopleware
2:11
Call Center Performance Dashboard
3.6K views
Jan 15, 2019
YouTube
Gene Yampolsky
How to Measure Your Call Center Ticket System: KPIs & Tools | NiCE
Apr 6, 2024
nice.com
5:28
KPI & KRA in BPO | Call Center
50.2K views
May 28, 2023
YouTube
Advancement
2:00:31
Free Call Center Training | Enormous Power of Call Center K
…
87.4K views
Jul 11, 2013
YouTube
MetricNet
1:25:48
Excel Dashboard Course #19 - Call Center Performance Dashboard i
…
102.5K views
Mar 19, 2020
YouTube
TrumpExcel
4:54
Understanding KPIs in Call Center (5 Key KPIs For Contact Center)
8.8K views
May 20, 2022
YouTube
Contact Center Zone
3:50
What Are Key Performance Indicators (KPIs) For Call Center S
…
2 weeks ago
YouTube
Call Center Pro Strategies
4:27
What Is A Good Call Center Performance Dashboard? - Call C
…
2 weeks ago
YouTube
Call Center Pro Strategies
3:30:10
Complete Power BI Dashboard for Call Center Performance Project -
…
6.1K views
Aug 8, 2024
YouTube
Excel Bonanza
See more videos
More like this
Feedback