ヘルプデスク担当者グループ機能でその道のプロにリクエストを割り当てる（ServiceDesk Plus） - ManageEngine ブログ
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ヘルプデスク担当者グループ機能でその道のプロにリクエストを割り当てる（ServiceDesk Plus） - ManageEngine ブログ
Reading Time: 1 minutesManageEngine® ServiceDesk Plus 専門分野ごとに細分化されたチームが設定されているヘルプデスク。 メンバーや運用ルールはチームごとに異なっている・・・ このような複雑なヘルプデスク構成の管理まで たった1つのヘルプデスクツールで行う ...
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