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CRA call centres slow to answer, often inaccurate: report
Have you tried calling the CRA? Auditor General Karen Hogan has found that Canada Revenue Agency contact centres are repeatedly failing to answer calls in a timely manner — and when agents do connect to a customer, they are often providing inaccurate responses. »»» Subscribe to CBC News to watch more videos: http://bit.ly/1RreYWS For ...
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