The Social Security Administration (SSA) is preparing a set of updates for 2025 that are expected to affect over 72 million ...

Earlier this week, NPR reported that some callers were being redirected to staff members without the authority to handle ...

The Social Security Administration has implemented a nationwide system update aimed at improving customer service for callers ...

Starting September 30, 2025, the SSA will stop issuing paper checks for those who still receive their benefits this way.

Millions of Americans relying on Social Security benefits will continue to see slightly higher monthly payments in August ...

The agency did not have defined procedures to review nearly $2 billion in IT investments in fiscal 2024, a fact the GAO ...

The SSA will continue to permit people who cannot or do not use an online my Social Security account to start their claim for benefits on the telephone. However, the claim must be completed in ...