News about the open source IT system management solution NetEye and the open source IT service management solution EriZone provided by Würth Phoenix.

In this article I’ll guide you step-by-step through configuring Keycloak to connect to an LDAP server using a secure LDAPS (SSL/TLS) connection, with support for certificates signed by either internal ...

All detection examples are mapped to techniques from the MITRE ATT&CK framework: ...

Enter ITIL® 4, the latest evolution of the IT Infrastructure Library, and a powerful response to these changing demands.

In most cases, we process the alerts sent by Alertmanager (Prometheus’ alert management system) using Tornado, where they are grouped based on labels – not following the traditional “Host” or “Service ...

After 17 years in software development, mostly crafting UIs (do you know Google Web Tookit? Or Angular, since version 1? And now Vue.js? I do), occasionally diving into mobile apps, and even wearing ...

Welcome to version 4.42 of our NetEye v4 Unified Monitoring Platform. Summer has arrived on the Seiser Alm, and with it, clear views of two of South Tyrol’s most iconic peaks: Langkofel (Sassolungo) ...

In some test or development environments, you may need to simulate the presence of GSM modems without having an actual physical device. This can be useful for example when testing monitoring checks, ...

Customer experience is a crucial factor for the success of any IT support team. Often, agents manage tickets without a clear understanding of the customer’s emotional state, making it difficult to ...

Important: IcingWeb2 Module Analytics security update Type/Severity NetEye Product Security has rated this update as having a Medium security impact. Topic An update ...

Welcome to version 4.40 of our NetEye v4 Unified Monitoring Platform. For this release, we’re taking you on a calming walk around Lake Dobbiaco, through a calm snowy winter landscape. The area is ...

The famous company Gravy Analytics seems to have suffered an attack. In fact, inside the XSS forum, a post was published, on Sunday night by the user nightly, reporting some evidence of what appears ...