NEW DELHI (Reuters) -The head of Boeing Commercial Airplanes, Stephanie Pope, met the chairman of Air India on Monday in India, two sources said, as the companies seek to find the cause of last week's fatal crash involving a Boeing 787 Dreamliner.

Investigators have recovered the cockpit voice recorder (CVR) from the crashed Air India flight, a key step in uncovering what caused last week's deadly accident.

Air India's Chairman N. Chandrasekaran on Monday told staff that last week's plane crash that killed at least 271 people should be a catalyst to build a safer airline, urging employees to stay resolute amid any criticism.

The Air India flight fell from the sky on Thursday and killed at least 270 people in Gujarat state, officials said Saturday.

Air India said the New Delhi-bound plane landed in Hong Kong safely and was undergoing checks ‘as a matter of abundant precaution’.

An Air India flight from Delhi to Zurich was delayed on Sunday due to mandatory checks on Boeing 787-8 aircraft, resulting in its late arrival in Switzerland close to the night curfew, sources said on Monday.

The family of several British passengers killed in the doomed Air India flight last week have blasted the government's response, saying they feel 'utterly abandoned'.