ServiceNow rebuilt its corporate learning program around AI-generated video, cutting production time tenfold. Synthesia's SVP explains why the skills gap persists and how AI-native L&D closes it.

Rebounding from a recent 42 percent plunge, ServiceNow is leading a broader software rally as fears of AI disruption yield to the promise of AI-powered productivity.

Aaron Costello, who previously discovered an IT glitch affecting HSE users’ information, found that ‘knowledge bases’ used by ServiceNow clients could be open to the public One of the world’s biggest ...