During the pandemic, retailers used generous return policies to win over shoppers. Now, those policies are costing them ...

Under the new rules, most items purchased in-store or online from October 1 through December 31 are returnable until January ...

This holiday season, most items purchased between November 1 and December 31, can be returned through January 31, 2026.

When an item's deemed unsafe or defective, it can cost consumers. Luckily, disappointed buyers can often get compensated for the inconvenience.

More than 40,000 Lloyds customers got their money back when goods didn’t arrive as described, using the chargeback scheme. We ...

Martin Lewis is making sure shoppers know their statutory rights when it comes to returning items that they don't want in the ...

Costco’s return policy is flexible, but there are a few things you can't take back to the store. Here’s what you can’t return.