The Consumer Contracts Regulations give you a 14-day "cooling-off period" from the moment you receive the goods. This allows ...

Learn the ultimate Robux spending guide—discover what to buy in Roblox and how to spend Robux smart from beginner to advanced ...

Retailers don't need big financial incentives to get consumers to return used clothing—but they do need the right message. A ...

More than 40,000 Lloyds customers got their money back when goods didn’t arrive as described, using the chargeback scheme. We look at how chargeback works and ways to protect yourself when shopping ...

This holiday season, most items purchased between November 1 and December 31, can be returned through January 31, 2026.

The absurdity of your situation might make a good punchline in a Nikki Glaser joke. I can only imagine what she might have to ...

When an item's deemed unsafe or defective, it can cost consumers. Luckily, disappointed buyers can often get compensated for ...