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NASHVILLE, Tenn. (WSMV) - Weeks of interruptions to Pulaski Electric System (PES) services for customers have been caused by a cyber attack, the utility provider revealed this week. “PES has learned ...
Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...
What if you could build a fully functional, intelligent customer support agent in less time than it takes to brew your morning coffee? It sounds like a bold claim, but thanks to the rise of no-code ...
A new phishing scam is getting a lot of attention because it uses real Apple Support tickets to trick people into giving up their accounts. Broadcom's Eric Moret shared how he nearly lost his entire ...
He developed extracorporeal membrane oxygenation, or ECMO, a treatment that can sustain patients whose hearts and lungs are failing — for days or weeks or longer. By Jeré Longman Robert H. Bartlett, a ...
Search is changing faster than ever – and 2026 may be the year it fully breaks from the past. Over the last year, AI has reshaped how people discover, decide, and convert, collapsing the traditional ...
VinFast’s steady growth from a Vietnamese startup to an emerging global EV brand reflects its focus on building long-term trust, with customer care and service reliability forming the foundation of ...
India bets AI will create enough new opportunities to offset job losses AI tools supplant jobs built on routine tasks in call centers, customer service IT training centers shift focus to AI skills ...
AI is slowly taking over the world, infiltrating every element of our day to day lives. There are a ton of useful purposes for AI companions, whether it be image or video generation or helping speed ...
Discord has informed users that a data breach occurred at a third-party vendor that has resulted in the exposure of about 70,000 users’ government identifications. Discord said that its system was not ...