ECER.com recently attended the 2026 AI Entrepreneurship and Venture Capital Summit held in Hangzhou. Alex Chen , Senior Vice President of ECER, was invited to share insights on how AI empowers foreign ...

Customer relationship management systems have become essential business tools. The numbers tell the story: 70% of surveyed ...

Entergy has rallied over 30% in the past year, driven by data center demand and a favorable capex cycle. Read why ETR stock is downgraded to a hold.

Uniqode reports that brands can leverage packaging QR codes to build direct customer relationships, overcoming retail access ...

Japanese megabank Mitsubishi UFJ Financial Group Inc. (MUFG) has announced it will establish a new company to provide an AI-powered asset-building service capable of proposing financial products ...

Abstract: Understanding customer behavior through segmentation has become essential for optimizing advertising strategies. This study proposes a machine learning-based clustering approach by ...

OGM VIA customers represent a meaningful software revenue stream and a natural on-ramp to broader Bionano Genomics, Inc. adoption at these customer sites. The IONIQ system continues to expand, ...

Oasis Grower Solutions and OHP announce several sales hires and promotions as Profile Products names a new CEO.

USA TODAY and Plant-A Insight Group have partnered to identify financial services companies with the best customer service. The list honors the top 500 companies in the sector. Managing finances can ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

An Ideal Client Profile is a snapshot of who you serve best and why. It consists of core demographics and identity, aspirations and desired outcomes, pain points and problems, decision-making drivers, ...

The HBR Executive Playbook on building an organization where customer success is the foundation of long-term growth. by Rachel DuRose Customer-centric organizations follow a simple principle: ...