When you dial 911, dispatchers calm callers, sort details and send help fast. Go inside centers in Brown and Outagamie ...

Egypt’s Cabinet has approved authorizing the Suez Canal Authority (SCA) to establish a new Egyptian joint-stock company, ...

Emergency dispatchers are often the first point of contact in a crisis, answering calls and helping get first responders ...

For 2026, National Public Safety Telecommunicators Week is April 12 through 18, and celebrates the professionals that make ...

SF nears finish of a city‑owned emergency fiber network that will link police, hospitals and almost all fire stations.

Inside the dispatch center, every call is tracked and prioritized through a system known as Computer-Aided Dispatch, or CAD. “If it's a higher priority call, we can see who needs to go to that call, ...

CBS12 News reporter Katie Bente was given rare access to the RBPD 911 communications center during National Public Safety ...

Barrett recently secured a $495,000 federal investment for the county to purchase a new computer-aided dispatch system.

Jersey City is rolling out major upgrades to its emergency dispatch system next month. Officials said the new system will be aimed at reducing misrouted calls and improving response times. “If you’re ...

If data quality, surveillance and governance aren’t assured, firefighters won’t trust AI’s use within their department. Fire departments that use AI, for example, for records management should audit ...

Metrolinx has selected Systrans to deliver and support a comprehensive computer aided dispatch and automatic vehicle location (CAD/AVL) system for its bus fleet. The company says ...

For the average resident, a police department’s effectiveness is measured by the blue lights in the rearview mirror or the ...