Super Micro (SMCI) stock drops on report Oracle (ORCL) canceled $1.1B–$1.4B racks amid Nvidia chip-smuggling case.

A pair of customers in the US filed a class-action lawsuit, arguing that Nintendo 'stands to recover the same tariff payments ...

The Trump family's alternative to Facebook and Twitter is shaking up its leadership in hopes of reviving the struggling ...

The gamers’ court complaint against Nintendo includes a section on Nintendo’s lawsuit against the government. Nintendo’s ...

A new study confirms that chatbot empathy backfires in customer service. Instead of calming frustrated customers, it triggers a negative response that makes the experience feel even worse.

Fraud prevention and user experience don't have to be a tradeoff. IPQS shows how combining identity, device, and network ...

Laptops powered by Intel Core Ultra Series 3 processors are now available in Malaysia from various PC makers via local ...

When a service encounter goes south, customers expect empathy. Hearing an employee say, "I share your frustration," can calm ...

Furious Tesla owners are mounting legal battles against the electric vehicle giant, accusing billionaire CEO Elon Musk of ...

Square Enix has utilized a court of law to deanonymize someone who was harassing FF14 employees on social media, prompting an ...

When it starts, you wake up in a slaughterhouse. You meet your first buddy, a guy called Warren Clyde, a smart-talking ...

For years, businesses have hidden contact numbers deep within website menus, steering frustrated consumers towards text-based chatbots, frequently asked questions and email forms to cut costs. Now, ...