One of the largest insurance companies in the U.S. handles 12,000 policy requests every day. Two years back, their call center had 180 agents who answered simpl ...

The appeal of the members-only club is eternal. It is an exclusive world, carefully orchestrated around a certain experience ...

While cloud-based AI solutions are all the rage, local AI tools are more powerful than ever. Your gaming PC can do a lot more ...

Twilio Flex is now embeddable. A new SDK, Salesforce Voice GA, and consumption-based pricing target AI-scale contact center deployments.

Learn how to build and deploy custom AI agents in minutes using no-code automation, voice commands, and API integrations.

QClaw 's international beta opened with a number that sounds like footnote material until you think about what it implies: 99 ...

California AG Rob Bonta, in a court filing Monday, offered evidence to support allegations that Amazon pressured Levi Strauss ...

IBS Intelligence (IBSi) is the world’s only pure-play Financial Technology focused research, advisory, and fintech news ...

Canva AI 2.0 is the latest update from the user-friendly platform and comes with new and faster AI models as well as a ...

Nissan's big plans for AI include driverless cars and eavesdropping cabins, but we were more interested in trying the new ...

You can make your next drive a little smoother.