Understanding, organizing, and validating data directly affects the accuracy of stories. New tools make cleaning accessible ...

Northland Regional Council is on the hunt for a middleware integration solution for its core business systems.

Are You Identifying the Right Customers for Your Outbound Call Lists? Steven Brooks of Noetica discusses - contact centre ...

The big question right now, then, is how do we switch between the two formats. Well, there are two ways to do this – using Settings or the ControlPanel. Whichever option you choose to go with, the ...