Up until COVID-19, the QR code, that square offspring of the Universal Product Code, was a mostly marginal technology as far as the consumer marketplace was concerned. During the pandemic, however, ...

Venture outside and you’ll soon see them. Printed on posters and signs, pasted on pub walls and hotel lobbies, taped to picnic tables in beer gardens: QR codes. This story originally appeared on WIRED ...

A dining innovation that once looked like the future has worn out its welcome with many restaurateurs, customers and servers who say it takes the joy out of dining. By Amelia Nierenberg Heavenly ...

Of all the pandemic-inspired business adoptions, perhaps none is as reviled as the QR-code menus. And yet, it persists. Early in the pandemic, restaurants ditched physical menus and instead revived a ...

The coronavirus pandemic inspired widespread technology changes across the restaurant industry, many of which improved efficiency, the customer experience, or both, but it remains to be seen which of ...

Planning a weekend road trip or a cross-country flight? Get ready to encounter to a new, no-touch normal filled with lots of QR codes. During the coronavirus pandemic, businesses big and small are ...

Like many ambitious restaurants around town, the newly opened Pastore leaves no detail unturned: Customers are handed cold towels that chill in a fridge set precisely at 40 degrees, white tablecloths ...

Amanda Kludt is the former editor-in-chief of Eater. This post originally appeared on October 24, 2020 in Amanda Kludt’s newsletter “From the Editor,” a roundup of the most vital news and stories in ...

Before the pandemic, I’d shudder at the sight of a restaurant table full of people all staring at their phones. I was always happy not to be them or be sitting with them. I always kept the lively ...

Thinking of my earliest trips to restaurants, in the 1980s, I faintly remember waiters taking my grandfather’s credit card and using a manual flatbed imprinter to make an impression of its raised ...