Your company may benefit from an interactive voice response system, which routes callers to the right contacts. Here is what ...

An interactive voice response (IVR) system runsaudio scripts on a computer connected to a telephone.Because a script can be programmed tooutput diverse verbal instructions and accept input fromany key ...

Lee Davis is a tech analyst who has been covering the document imaging industry for over five years. Currently, Lee is the Associate Director of Software and Scanners at Keypoint Intelligence, where ...

AT&T Inc. has launched mobile student interactive response technology on its wireless smartphones to reach the higher-education market. Interactive student response systems are a rapidly growing ...

This study combined the gamification element and an interactive response system (IRS) in the development of a gamified IRS, and examined its effects on the intrinsic and extrinsic motivation, ...