Beginning in 2022, EarthtoStar co-ran a bustling Telegram channel called Star Chat, which was home to a prolific SIM-swapping group that relentlessly used voice- and SMS-based phishing attacks to ...

Call centers are increasingly automated, AI-driven, and outsourced—but there are ways to get results.

If you were an AT&T customer between 2015 and 2023, you might be eligible for part of a $177 million settlement over a data breach.

Here are the core strategies I’ve used as a founder and CEO to build and maintain an award-winning service at scale — an approach that has set us apart from competitors with much larger teams and ...

To determine the best AI chatbots for customer service, CNBC Select analyzed over a dozen services. We narrowed down our rankings and categorized them by best for sentiment analysis, best for free ...

If you know anyone who’s ever been an AT&T customer, listen up. A class action lawsuit after two data breaches means you could be owed money, in some cases up to $5,000.

AT&T customers impacted by 2024 data breaches have just 7 weeks left to file claims worth up to $7,500. Find out if you're eligible for this payout.

Have you played around with the new iOS 26 yet? Here's how to download it on your iPhone if you haven't yet — once you do, you'll notice several new changes, including a clear design called Liquid ...

Dianna Gunn built her first WordPress website in 2008. Since then, she's poured thousands of hours into understanding how websites and online businesses work. She's shared what she's learned on blogs ...

Microsoft launches new AI agents to power the future of "vibe working" Agent Mode and Office Agent will do your hard work for you Only US users get Office Agent from launch Inspired by vibe coding ...