A new voice AI agent called Leaping AI is part of a movement bringing the call center industry into the age of sophisticated artificial intelligence.

Insider accounts detail the late-night negotiating, tech giant tug-of-war and last-minute interventions that brought the first-in-nation measure to life.

Jess Matthews was just 21 when she was handed a booklet of psychiatric conditions by a doctor and asked to choose her own diagnosis. She was bright and hardworking, about to graduate with a degree in ...

A budding peace deal in Gaza could ripple across the globe and have “percolating effects” on resolving the war in Ukraine, Steve Witkoff, President Donald Trump’s envoy, told an annual off-the-record ...

A day earlier, CBS’s Weijia Jiang had asked the president why he’d said government employees would have to be let go during a shutdown, given the massive reductions to the federal workforce enacted ...

The U.S. government is trying to deport Ohio children’s hospital chaplain Ayman Soliman, alleging tenuous connections to terrorism. If DHS succeeds, experts say it could hand the Trump administration ...

Trump attempted to fire Cook in August over unproven allegations of mortgage fraud from Federal Housing Finance Agency Director William Pulte—who’s made similar accusations against a number of the ...

How AI can assist human decision-making and democratize super-forecasting to better predict uncertain futures.

Agentic AI is also likely to bring more automation to multifamily marketing campaigns, according to Martin. She theorized that a potential application could be an AI agent that notices when a ...

Phishing may be one of cybersecurity’s oldest threats, but it’s evolving faster than ever — powered by AI-generated content, deepfakes, and mobile-first attacks.According to Verizon’s 2022 Data Breach ...