The legality of filming or recording another person depends on the circumstances of the recording, according to legal information site Legal Clarity.

The Norfolk City Council discussed the decision to discontinue recording subcommittee meetings, which was first implemented in June, with meeting minutes available instead of a recording.

Contact centers have evolved far beyond phone banks and scripts. A modern contact center is now integrated with AI, analytics and omnichannel communications that allow service agents to seamlessly ...

Who controls the data? Every meeting should be captured, but not every recording needs to be shared. Use private meeting settings, control access permissions, and set retention policies that ...