Reflecting on a recent conversation, I was asked a deceptively simple but powerful question: “Are we building the right ...

In a world where the line between digital and reality blurs faster than your morning latte art, AI is the new frontier of ...

The success of a business is directly related to customer satisfaction, so prioritizing customers and building sustainable ...

According to Lee, a good conversation “is one in which both parties extract value” from it, “whether it is an emotional value ...

If someone calls you claiming to be from Eversource, National Grid, or the like, beware. If they ask you to buy gift cards, ...

Politicians in both parties are promising to address the affordability crisis. But neither is focusing on, or even discussing ...

Here's how AI can help uplift your experiential branding game and connect with customers on a deeper level to foster brand ...

That's why, a few months ago, when I wrote an article where people shared their wittiest comebacks that left MAGA supporters ...

Today, everything changes for small business sales as Raynmaker announced the launch of its AI-native autonomous sales platform, which manages the entire sales journey, from first call to payment.

There are other reasons that help explain the growing use of synthetic data in training AI models. Some things are so scarce or rare that they are barely represented in real data. Rather than letting ...

One of the best ways to dodge a conversational landmine is with a comment like “That’s interesting”—or the even more neutral ...