SAP deflected 1.6 million support cases using AI search across 47 sources. Success came from piloting in Concur, measuring ...

AI will not eliminate consulting, but it will demand that consultants return to the essence of what the profession was always ...

The biggest barrier to AI in customer experience success isn't technology sophistication—it's data fragmentation. Learn how ...

ANZ organisations, together with channel partners including Accenture, Deloitte and DXC Technology reshape industries with ...

Others called me names for pointing out that the Trade Union Act has imposed a duty on employers to accord recognition to all registered trade unions and respect the right of workers to unionise. I ...

International Business Machines Corporation IBM has inked a partnership with S&P Global Inc. SPGI to equip business ...

The AI Workforce Consortium, which is led by Cisco, also finds that human qualities are just as vital for using tech responsibly.

Family-owned fruit grower Stemilt is leveraging high-tech automation and varietal innovation after a challenging 2023 pear ...

Metro offers steady growth, inflation protection, and strong shareholder returns backed by dividends, buybacks, and free cash ...

Since their implementation in 2022, NHL fans have been incredibly vocal about their dislike of the digital ad boards, stating ...

In its 2025 list of the best B2B ecommerce platforms, TechRepublic named Shopify Plus “the top recommended ecommerce platform ...