The world of customer service is undergoing a transformation as contact centres grapple with rising expectations, omnichannel demands, and workforce volatility. Traditional workforce management (WFM) ...

DG Usama, who had been granted asylum in Britain, reportedly posted social media videos of himself holidaying in Band-e-Amir and Takhar in Afghanistan X/DaveAtherton20 Afghan asylum seekers resettled ...

The Benton Franklin Health District gave five failing grades in safety inspections of restaurants and other establishments selling food in the Tri-Cities area Sept. 6-12. The health district’s food ...

Duke University is a North Carolina university with roughly 6,500 undergraduates. The top majors include computer science, ...

From couture runways to performance wear, Lanfranchi’s Lampo zippers have powered fashion since 1887, combining heritage, ...

Access to claims data enables plan sponsors to identify cost drivers, assess the impact of formulary decisions and negotiate ...

The U.S. Army is betting big on artificial intelligence and data to reshape how intelligence is gathered, analyzed, and ...

Buying behavior is evolving faster than most companies can adapt. AI is reshaping the way people search, evaluate and ...

Moderna Inc on Thursday said it is on track to report early data from a late-stage trial of its experimental COVID-19 vaccine next month, offering the clearest timeline yet for when the world will ...

pandas is a Python module that's popular in data science and data analysis. It's offers a way to organize data into ...

Former tennis world No. 1 Andy Murray has revealed he plans to enter regional qualifying for the Open Championship. Murray, a three-time Grand Slam winner who retired after last year's Paris Olympics, ...