The conversational experience takes the shape of a now-familiar AI assistant, which allows life sciences and healthcare ...

Direct mail continues to define itself as a welcome advertising channel as consumers increasingly tune out digital ads. Studies show that 95% of direct mail is engaged with by recipients — often ...

Salesforce has cut 4,000 customer support jobs and replaced them with artificial intelligence (AI) agents, CEO Marc Benioff said recently. Benioff made the comments while discussing how the new ...

Another day, another job cut announced!! The Tech Industry is facing one of the most turbulent times, courtesy of the rise of advanced artificial intelligence LLM models. Big Tech companies across US ...

Salesforce CEO Marc Benioff revealed that the company has reduced its customer support workforce from 9,000 to 5,000 employees in the past eight months by implementing artificial intelligence (AI) ...

Computer scientist and Nobel laureate Geoffrey Hinton predicted artificial intelligence will spark a surge in unemployment and profits as companies replace workers with AI. But it’s not the technology ...

Imagine you are sitting home alone (not so difficult to imagine these days, considering over 3 in 5 Americans were lonely even before the pandemic) and have some time on your hands. What will you do ...

Ford topped the auto industry in customer loyalty during the first half of 2025, while General Motors Co. led among multi-brand manufacturers, according to a new analysis from S&P Global Mobility.

"Optimization" has become a massive buzzword across all industries; marketers, in particular, continue to strive for it. However, optimization is not a goal; it's a pathway to achieving a goal. What ...

Micah Parsons is already making an impact for his new team. During the first half of Parsons's debut for the Green Bay Packers on Sunday, his pressure led directly to a turnover. Late in the first ...