The gardening specialist is working with NTT Data Business Solutions to take the strain out of manual data entry.

Because AI depends on large volumes of enterprise data, SAP is enhancing its Business Data Cloud with a new connectivity solution that enables secure, zero-copy sharing of SAP data with customers’ ...

Market volatility doesn't have to mean customer relationship chaos. It's precisely during these uncertain times exceptional CX teams separate themselves from the pack.

Qualtrics is betting that mastering patient experience in healthcare - one of the most complex and regulated industries - will validate its position as the critical experience layer across the ...

"Raising the quality bar in terms of the working environment is also part of AI," he said. "If you can save people from sitting through long meetings where people share their opinions endlessly, you ...

In an exclusive ETCIO webinar with IBM experts, leaders explored how AI agents are transforming procurement and IT—from touchless operations and inventory intelligence to supplier risk insights and ...

The United States used to be known as the “leader of the free world”—a mostly self-proclaimed but still widely resonant title that revealed how Americans viewed themselves and how allies judged their ...

Check out these four ways businesses can fuel efficiency, cost savings, and customer experience in the last mile.

SAP's national security services unit was awarded a $1 billion contract with the U.S. Army. The Department of Defense said Thursday that the award is a firm, fixed-price contract for an end user ...

One of the ASX’s most reliable technology performers has unveiled its major foray into artificial intelligence.

The managed travel world—including the world of the top spenders in U.S.-booked business air travel that make up BTN’s Corporate Travel 100—has been in state of limbo for the past 18 months. A major ...