New research uncovers a critical disconnect between how enterprises perceive customer experience and how customers actually live it. NEW YORK--(BUSINESS WIRE)--Sprinklr, the unified customer ...

When students see their content mastery mapped out, they’re more likely to understand their proficiency—and take ownership of their progress.

A man who was arrested on suspicion of capital murder is alleged to have beheaded the manager of a Dallas motel and left the victim’s head in a trash bin, court records obtained Thursday show. When ...

Your business generates more data than you probably realize. From your customers’ purchase history and social media ...

HBR revealed that most managers spend over 50% of the week on admin, with little time for strategy and team development. Here ...