Despite all the advances in technology over the years, some classic tech tricks are still work keeping in your troubleshooting toolkit.

Windows expert Mike Danseglio joins us in the lab, to explain what you're doing wrong with Windows troubleshooting.

Most IT admins use PowerShell for scripting and automation, but it's not just for IT specialists—anyone dealing with messy folders needs these commands. I use them to track down old code, organize ...