Twilio Flex is now embeddable. A new SDK, Salesforce Voice GA, and consumption-based pricing target AI-scale contact center deployments.

Salesforce launched Headless 360 at TDX, opening its CRM platform to AI agents through APIs, MCP tools and CLI commands in a ...

At its TDX 2026 developer conference, Salesforce paints a picture of software as a service evolving in an agentic direction, ...

By layering orchestration, governance, and connectivity into Agent Fabric, Salesforce appears to be trying to position ...

Salesforce detailed a new partner network, expanded Agent Fabric and new AgentExchange marketplace as part of its TDX event ...