Interaction analytics, enhanced by AI, evolves from a contact center tool to an enterprise asset, capturing insights from multichannel interactions. This enables companies to refine service, ...

Understanding the data lifecycle and maximizing the tools you already have helps small businesses boost the bottom line.

Take your AI skills to the next level with this collection of training courses from Microsoft, LinkedIn etc. All available ...

Stepping up to Head of DataLab and Governance in 2019, Rieger realized that Baloise needed a platform approach to data to ...

Qlik announced the rapid adoption of Qlik Predict, a no-code predictive analytics platform designed for business users. The ...

Your EV battery is often an underutilized resource that could be part of a network that acts like a power plant for your ...

Forma Building Design. Forma is finally expanding beyond its early-stage design roots with a brand-new product focused on ...

Consumption-based pricing has left many companies struggling to track spending, leading to a proliferation of underutilized ...

The rate of acquisition of genomic changes in cancer has been the topic of much discussion, with several recent investigations finding evidence of punctuated evolution instead of gradual accumulation ...

A decade after the UK plastic bag levy, fashion’s ecommerce boom has left online deliveries awash with plastic, triggering ...

TomTom, the location technology specialist, has announced the expansion of its partnership with Hyundai AutoEver (HAE), the ...

In this study, the TransformerCPI was utilized to identify two natural compounds, Polyphyllin V and Polyphyllin H, targeting ...