The case for—and against—digital employees by Mike Seymour, Dan Lovallo, Kai Riemer, Alan R. Dennis and Lingyao (Ivy) Yuan All companies want to give their customers richer and more engaging ...
The smile initially threw me off, warm and slightly overgenerous, the kind of grin usually masking more complicated layers, sadness included. She's blunt about her trans status, not to provoke or ...
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