CRN rounded up the AI-enhanced features, customer experience updates and new integrations with the likes of Zoom and Microsoft Copilot that Cisco Systems revealed this week during WebexOne 2025.

Agentic AI-powered contact center is a fast-growing market for Cisco and a big opportunity for channel partners, Cisco executives told CRN at WebexOne 2025.

AWS Lambda provides a simple, scalable, and cost-effective solution for deploying AI models that eliminates the need for ...

Amazon Web Services' top executive admonished staff on Thursday for what he called slow product rollouts by the cloud ...

Get the latest federal technology news delivered to your inbox. The Federal Trade Commission has launched a new inquiry into chatbot products designed to act as companions as U.S. officials take more ...

After his grandmother died in Ontario a few years ago, British Columbia resident Jake Moffatt visited Air Canada’s website to book a flight for the funeral. He received assistance from a chatbot, ...

Nvidia CEO Jensen Huang revealed his diverse AI tool usage, favoring Gemini for technical tasks, Grok for artistic endeavors, Perplexity for quick research, and ChatGPT for daily use. He emphasizes AI ...

Geoffrey Hinton, 77, is known as the Godfather of AI because of his early work in creating the technology. In a new interview, Hinton stated that his former girlfriend used ChatGPT to break up with ...

Millions are turning to chatbots for guidance from on high. Millions are turning to chatbots for guidance from on high. Nolan Pelletier Supported by Millions of people are turning to chatbots to ...

Geoffrey Hinton said his ex-partner used ChatGPT to critique him during their breakup. AI is increasingly used for personal interactions, not just industry applications. Prior research from OpenAI ...