Database software giant Oracle Corp. said today it’s pushing even further into the healthcare industry, adding new workforce management capabilities to its Oracle Fusion Cloud Human Capital Management ...

The communications provider strengthens its contact center platform with AI-driven workforce management capabilities through strategic acquisition.

With the right workforce management strategies in place, contact centers can optimize their operations and create a better experience for agents and customers. Editor's note: This article was updated ...

This tool offers a suite of features aimed at improving labor planning processes and reducing operational costs. Veryable, a leader in the on-demand labor marketplace, today announced the release of ...

New Features Unveiled at NRF: Retail’s Big Show Support Deskless Workers with Instant Knowledge Access and Real-Time Video Streaming MONTREAL--(BUSINESS WIRE)--WorkJam, the leading digital frontline ...

Workforce management technology enhances scheduling, reduces administrative burdens, and improves team coordination, addressing clinician shortages without replacing staff. Despite high burnout costs, ...

While the labor market remains “tight,” employees and candidates aren’t budging on what they expect from their employers. Competitive pay and benefits are often not enough to attract and retain top ...

Rippling, a startup with a popular cloud-based workforce management platform, today disclosed that it has raised $500 million in funding. Existing backer Greenoaks Capital was the lead investor and ...

Andrew Bartels tracks contingent-workforce management tools and services for Giga Information Group Inc. in Cambridge, Mass. Computerworld editor at large Gary H. Anthes asked Bartels to comment on ...