Virtual assistants (VAs) support businesses remotely with administrative or specialized tasks. VAs set their own work hours and must manage their own taxes and office setup. Clients benefit from lower ...

Businesses and individuals are continually looking for novel methods to improve customer service, optimize operations and provide individualized experiences in today’s digital world. Chatbots, a ...

Danielle J. Cuomo, MBA, is an award-winning entrepreneur + founder of Virtual Assist USA, a leading provider of Virtual Assistant services. In order to stay ahead, businesses often need to adopt new ...

Alphabet’s GOOGL Google recently unveiled an AI support assistant, enhancing its generative AI capabilities for virtual assistance. Notably, the new support assistant allows users to chat with it to ...

Even virtual employees aren’t safe from the artificial intelligence revolution replacing them, as evidenced by Microsoft’s Cortana app for Windows getting the boot later this year in favor of the ...