Join the event trusted by enterprise leaders for nearly two decades. VB Transform brings together the people building real enterprise AI strategy. Learn more Types of customer data platforms Must-have ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Customer data platforms (CDPs) and data management platforms (DMPs) are ...

Zendesk Inc. today debuted new generative artificial intelligence features that aim to make help desk teams more productive. The features are rolling out for the company’s flagship customer service ...

A powerful support platform that’s easy to use, fully scalable, and purpose-built for mid-sized teams. Supportbench’s pricing model helps mid-sized businesses scale without surprises. Wolseley’s team ...

The rise of the Customer Engagement Platform is being driven by increased focus on privacy and consumer demand for higher quality interactions with the brands they intend to buy from. In the last few ...

NEW YORK, Sept. 16, 2025 (GLOBE NEWSWIRE) -- ASAPP, the leading provider of AI-powered contact center software, today announced major advancements to its GenerativeAgent ® Platform, giving enterprises ...

Edible Garden launched a customer service platform to enhance efficiency for small to medium retailers, integrated with its greenhouse management system. Edible Garden AG Incorporated has launched an ...

NEW YORK--(BUSINESS WIRE)--Kustomer, the leader in AI-powered customer service, today announces the launch of the industry’s first fully AI-native customer service solution, empowering organizations ...

WorkWave in Holmdel acquired Utah-based customer service software provider Slingshot, the company announced May 10. The acquisition furthers WorkWave’s mission to drive every aspect of its field ...

Dixa, the Danish customer support platform promising more personalised customer support, has acquired Melbourne-based "knowledge management" SaaS Elevio to bolster its product and technology offerings ...

We hosted our second business summit in India where we showcased tools and features that will empower businesses of all sizes ...