Total Quality Management is a formal management style premised on the notion that measurement of a finished product or project is insufficient to ensure quality. Instead, each process necessary for ...

The Total Quality Management approach focuses your business on doing its best work. This kind of business environment requires explicit criteria for measuring the quality of products, along with ...

This article examines a co-operative union-management approach towards Total Quality Management (TQM) by recourse to a case study from the auto components manufacturing sector. Its purpose is twofold; ...

Total Quality Management (TQM) and Socio-technical Systems Theory (STS) are two widely recognized and used work design strategies. While both approaches advocate some degree of technical proficiency ...