The ombudsman has upheld four complaints about a smart meter installation, which it found caused “frustration, concern and ...

There has been some confusion and miscommunication regarding these new smart meters, as some across our area are trying to ...

The KXAN Investigates team looked into customer complaints about Austin Water's new smart meters. Will DuPree, Kelly Wiley & Mike Rush TV discuss what the story uncovered about the city department's ...

Following what officials call “extensive consultations” with local communities, ward committees, and resident associations, the MMC for Public Works, Tumi Mochawe, confirmed that the rollout will ...

Jefferson Parish is facing accusations that its process for awarding what could be a $100 million contract to replace nearly every water meter in the parish with more reliable, smart technology was ...

Gary Damiano of Belmont knows one thing. His PG&E bills have been higher since his smart meter was installed in July. "There was no change in any of our usage at home. We didn't add any major ...

SAN DIEGOSAN DIEGO — Years of complaints about billing mistakes and hours-long customer-service hold times have prompted San Diego officials to make sweeping changes to the city’s Water Department.

Lucknow consumers allege UPPCL closes smart meter complaints without resolution, forcing them to manually obtain bills; ...