National Academies of Sciences%2c Engineering%2c and Medicine

In-Service Performance Evaluation: Guidelines for the Assembly and Analysis of Data

Unfortunately, this book can't be printed from the OpenBook. If you need to print pages from this book, we recommend downloading it as a PDF. Visit NAP.edu/10766 to get more information about this ...
Houston Chronicle

U.S. Postal Service performance dropped significantly in Fiscal Year 2024 across multiple metrics

U.S. Postal Service performance in the Houston region was down across multiple key metrics in Fiscal Year 2024 compared to 2023, according to the company's service performance tracker. The Texas 2 ...
Entrepreneur

Want a Customer Service Revolution? Start By Changing Your Culture

Opinions expressed by Entrepreneur contributors are their own. What is customer service culture? It’s how your company looks at, treats, and engages with employees — or how it intends to do so. While ...