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Here's a look at how the cloud leaders stack up, the hybrid market, and the SaaS players that run your company as well as their latest strategic moves. Read now Salesforce is launching tools that will ...

At Salesforce’s annual conference, Dreamforce, the company announced a number of new improvements to its Sales and Service Clouds. First, the company is launching Salesforce Touch, which is powered by ...

Customer service interactions were already moving online pre-pandemic. Salesforce has redesigned its tools to meet shifting customer needs. Salesforce Service Cloud will help customers adapt as ...