A new Hotels.com survey finds that more than half of hotels feel pressured to roll out flashy technology. Here’s what that ...

Leaving dirty dishes and half-eaten food in a shared hallway is not only unpleasant but also disrespectful to both hotel ...

Like movie theaters or in-person shopping, hotel room service was already declining in popularity before the pandemic all but killed the practice completely. For years now, hotels have been ...

Room service has long been a hallmark of hotel luxury, but in today’s ultra-competitive hospitality landscape, some hotels are going off-menu and thinking outside the box. Perched high above Central ...

Expect more attempts by tech companies to become outsourced vendors for hospitality companies. Resorts want to manage their labor costs tightly during the pandemic. Rather than run room service, ...

Room service is there to make life more indulgent. Why get ready for a meal at a restaurant when your meal can be delivered right to your room? Apparently, it is not an uncommon feeling. Demand for ...

You’ve been flying all day, stuck in crowded airports, distracting yourself from flight delays with a good Kindle read or the chance to clear out your inbox without interruption. By the time you get ...

Hotel room service is one of life's great luxuries. There is something about summoning food and drink from the comfort of ...

The heart of hospitality still lies in the people, 70% of hotels surveyed said that guests prefer human interaction for check ...

Social-media users were heart-warmed by the touching gesture in the viral post, with one saying, "that's so kind of them." ...