The rising cost of healthcare has been an ongoing concern of the nation’s business community. When the 2001 Institute of Medicine landmark report titled “Crossing the Quality Chasm” revealed that ...

Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. In this episode, Thomas Betts chats with ...

BURTON, Ohio--(BUSINESS WIRE)--HEXPOL, a leading global provider of elastomer compounds, has embraced continuous improvement principles that measure and help improve their customers’ process quality, ...

Small businesses need to remain continually agile to respond to a changing business climate internally and externally. Demand shifts and technology changes. Competitors enter the market. Businesses ...

According to a recent study by KPMG, approximately 93% of all U.S. multinational organizations are undergoing some level of transformation in their business models—ranging from adjusting business ...

With the need for constant innovation, creating systems that meet customer expectations demands continuous improvement within a complex design process. The American Society for Quality defines ...