In the ever-crowded CRM market, vendors must differentiate themselves to stand out from competitors. Pipeliner CRM founder and CEO Nikolaus Kimla tested that principle when he was forced to rebuild ...

In the tide of digital transformation, the demand for customer management in enterprises is becoming increasingly refined.

The open source community can’t provide a drop-in replacement for expensive, high-end CRM applications from the likes of Salesforce.com or Siebel just yet. Still, you might be surprised at the level ...

Open-source customer relationship management startup SugarCRM is planning to open an office in Shanghai later this year initially to house 15 to 20 engineering and quality assurance staff, according ...