Disgruntled customers have slammed Kroger for its "ridiculous" self-checkout system as they urge the retail chain to get rid of the "train wreck" design. Self-checkout machines that feature conveyor ...

Something incredible happened four years ago. People suddenly realized that my grocery store co-workers and I are essential. It had a lasting effect on me, but some people clearly need a reminder — ...

In 1986, a company named CheckRobot invented self-checkouts. They claimed to reduce long lines, human interaction, make checkout lanes faster and reduce labor costs. These self-checkouts reduced ...

ATLANTA - There are all sorts of business trends that aim to cut costs. And when they do, they often cut labor in favor of machines. Well, there is a possible backtrack in a retail trend.