An umbrella term for making more efficient use of the human knowledge that exists within an organization. Knowledge management is the 21st century equivalent of information management. It is ...

Technology and communication are pivotal in formal knowledge management processes. Despite broad definitions, knowledge management essentially means the systems and processes used by companies to ...

Though much has been written about knowledge management, this field has not been described extensively from an operational management perspective. Consequently, knowledge management seems difficult to ...

This is a preview. Log in through your library . Abstract In information systems, most research on knowledge management assumes that knowledge has positive implications for organizations. However, ...

The following four case studies look in depth at the challenges faced by knowledge management officers (KMOs) across various headquarters. In each case, the KMOs exercised exceptional staff officer ...

Forbes contributors publish independent expert analyses and insights. Mark Settle is a seven time CIO and the author of two books on IT management. Perhaps Sam Altman is right. Perhaps agentic AI ...

A look at how experts see knowledge management evolving up in 2025, from the potential opportunities it faces in the age of gen AI, to the problems the technology could cause for KM teams, and more.

The automation of process management using a rule-based expert system that invokes the appropriate tools and supplies necessary information, checklists, examples and status reports to the user. See ...

Army Materiel Command is modernizing how it approaches command and control through a new online digital portal. The AMC Knowledge Management Portal leverages connections to different authoritative ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. In the rapidly evolving landscape of healthcare technology, ensuring patient safety remains ...

Leading scholars and industry professionals have emphasised the importance of integrating business administration with knowledge leadership as a pathway to achieving sustainable growth, national ...