Give a Simple Direct Answer If you want to be straightforward, you can simply say what you are currently doing. For example, ...

You can slow down, breathe, and choose to respond rather than overreact. Every message you send in the workplace carries ...

DEAR MISS MANNERS: I would be most grateful if you could provide guidance on how to graciously handle two common problems with email. 1. The response, “I never check that account.” What do we do when ...