There are free tools you can download for help too. Visit for free analyzers that will test your hard drive, rate your computer's performance and search for spyware.

Consumer Reports tells you where to go for for computer tech support. We surveyed more than 3,200 computer owners to see which computer companies have the best—and worst—tech support.

When one of your tech devices goes awry, you can get expert answers at low cost or even for free, if you know where to look.

Microsoft upped its tech support offerings Wednesday with the debut of Answer Desk, a dedicated Website for live technical support for Windows OS and Microsoft Office software, PC tune-ups, virus ...

Tech Goes Home has given out roughly 40,000 computers and tablets since 2000. The organization also offers internet access and basic computer training.

The 'your computer is locked' scam is increasing across the country but it is another form of the tech support scam, trying to get back account data.

We went in search of helpful, fast and friendly tech support from 12 of the big-name notebook vendors. In the midst of a lot of rudeness and up-selling, several brands managed to earn excellent ...

There is an adage that if you don’t know how to use a tech device, ask a youngster for help.A few local youths, who said they are often asked to help their parents, grandparents and other adu… ...

Has your warranty — and your access to your computer's tech support — run out? You can still get help with nagging computer issues, according to Consumer Reports. You can try unofficial groups ...