Many enterprises these days employ both customer relationship management (CRM) and enterprise resource planning (ERP) in the drive to keep pace with the modern digital economy. CRM focuses primarily ...

The business world seems to love acronyms, maybe nowhere more than in the technology industry, and maybe none so much as the TLA (three letter acronym). Acronyms certainly enhance recall, and they ...

In the wake of Industry 4.0 and the mass digital transformation efforts that have taken place over the last five years, manufacturers can now make their operations more connected and efficient than ...

The 1990s saw ERP (enterprise resource planning) or back office programs taking center stage in the enterprise applications market. The increasing awareness of what constitutes ERP software and the ...

The key to survival and profitability in an era of global outsourcing. Two major challenges are forcing manufacturers, particularly of consumer packed goods, to reexamine how they do business in an ...

Microsoft provided near- and longer-term updates about its ERP and CRM wares at its Convergence conference for its ERP and CRM customers and partners on April 11. On the near-term front, the Softies ...

When companies discuss digital transformation, it is common for them to equate it with "implementing systems" or "buying ...

Ellucian has debuted its new constituent relationship management (CRM) solution built specifically for colleges and universities. Ellucian Enterprise CRM is built on the Microsoft Dynamics CRM ...

An iconoclast is an individual who challenges the prescribed or established way of doing things, finds a better way, creates a plan for change, and executes it. My first and greatest journey as an ...